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How rudebets Handles Your Personal Information

We keep it straight: rudebets collects only what we need to run your account, process your PayPal, Venmo, or Play+ transactions, and keep your information secure.

Account data protectedPayPal & Venmo transaction privacyNo third-party data salesYour right to access or deleteState-law compliant practices
rudebets How rudebets Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

Got a question about your data or want to submit a request under your state's privacy law? We have three direct ways to get in touch. Our support team handles privacy requests separately from general account help, so your inquiry goes to the right person without delay. Whether you're in Charlotte or Columbus, we respond to written privacy requests in a structured way — no runaround.

Team online

Privacy Email

Send your data access, correction, or deletion request to our privacy email address. We confirm receipt within one business day and respond within the timeframe your state law requires.

Live Chat Support

Use live chat inside your account for general privacy questions. Our team can walk you through what data we hold and point you to the right request form without putting you on hold.

Account Settings Panel

Some data controls — like communication preferences and linked payment methods such as PayPal or Venmo — are available directly inside your account settings without needing to contact support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We built our data practices around the reality that you're trusting us with financial account details — PayPal credentials, Venmo linking, Play+ card numbers — alongside personal identity information. Every layer of our data handling reflects that weight. Here's what that looks like in practice.

Encryption at Every Step

Your account data and payment information — including any PayPal or Venmo transaction details — are encrypted in transit and at rest using industry-standard SSL protocols. No plain-text storage of sensitive fields.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how our mobile lobby performs. You can adjust non-essential cookie settings through our cookie preference center at any time.

Data Retention Limits

We keep your account records only as long as necessary — active account period plus what applicable state law or dispute-resolution requirements mandate. Inactive accounts are flagged for review on a scheduled basis.

Who Sees Your Data

Access to your personal data inside rudebets is restricted to staff who need it to operate your account or process a support request. Payment processors like PayPal receive only the minimum fields required to clear a transaction.

Straight Answers on Your Data Rights

Real questions we get about our Privacy Policy — answered without the legalese spiral. If something isn't covered here, reach out through live chat or our privacy email and we'll respond directly.

We collect your name, email, date of birth, address, and the payment details you provide — such as your PayPal account or Play+ card number — along with device and session data generated when you use our platform.

No. We do not sell your personal information. Data shared with payment processors like PayPal and Venmo is limited to what's needed to complete your transaction and goes nowhere else.

Submit a written request to our privacy email address. We'll confirm receipt and deliver your data summary within the timeframe required by your state's applicable privacy law.

Yes, where your state law grants that right. Send a deletion request to our privacy email. We'll process it within the required window, though some data may be retained for legal or dispute-resolution purposes.

Transaction data from PayPal and Venmo is used only to verify and process your deposit or withdrawal. We retain transaction records as required by law and do not use them for marketing profiling.

Some rights — like data access, portability, or deletion — depend on the privacy statutes in your specific state. Our policy applies where local law permits and we honor state-specific rights where they exist.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.